State Farm® Insurance Agent Lisa Zavada-Rizzo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathryn Gavlick
November 20, 2024
"This insurance branch is exceptional. Michelle, the woman I worked closely with, was professional, helpful/knowledgeable about the plans, and very kind. She responded almost instantly whenever I would reach out. Michelle and the rest of team were welcoming when I joined Statefarm recently.. as it was cheaper than my first car insurance plan. Not only was the statefarm car insurance more cost effective for me, but the quality of care/interaction I had with the whole office was pleasant. I HIGHLY RECOMMEND!"
"Kathryn, Thank You for taking the time to do a review for our office. I am very happy that you recognized Michelle's exceptional customer service. We are proud to serve everyone in our community and in the state of Pa. Stop in, call, text or email us with any of your questions and concerns you have in the future. We are here to help and educate all our policyholders about their insurance needs. Happy Thanksgiving! "
brian franklin
October 14, 2024
"Lisa was very helpful when I told her I was shopping my current insurance provider. She created comparisons with suggestions and explained my coverages. The switch to State Farm was an easy decision. I am looking forward to a long relationship with this office. Thank you Lisa and Michelle"
"Brian, Thank You so much for your awesome review! I'm so glad that Michelle and I were able to assist you with your insurance needs and provide helpful comparisons. We're excited that you chose to make the switch to State Farm and look forward to building a long lasting relationship with you. If you ever have any questions, feel free to reach out to us by stopping in, texting or emailing us anytime. We are here to provide top notch service. Welcome to our State Farm family!"
Joe W
October 14, 2024
"Most helpful insurance agency I've ever had. Did not try to oversell. Helped align my insurance products with my lifestyle and needs."
"Thank you for doing an online review for us. You are a long term client and we value your feedback. We are here for you and please do not hesitate to contact us with any questions or life events that may change with your insurance needs. We want to grow in our community with people like you. We want you and your family to have a remarkable experience with my office anytime you have contact with me and my team."
Louise Vantuyl
August 15, 2024
"Michelle has been wonderful helping get home owner's insurance and adding a new driver to our auto policy. She is very knowledgeable and is great at keeping me up to date on the process."
"Louise, Thank You for doing a review for me and my team. I am very happy with the service you received from Michelle. We truly appreciate you taking the time out of your busy schedule to do this for us. Reviews are so important in today's world and it is nice to know that people recognize our efforts in providing world class Good Neighbor service. We are here to help you and everyone in our community with all of their insurance needs, questions and concerns. Have a fabulous weekend !"
padcon1
July 27, 2024
"Lisa-Insurance Agent at State Farm goes above and beyond for her clients. I met Lisa in a parking lot and after talking to her for a bit -realized she was way more competent in her field than my insurance agent. At that time -We parted and she said it was nice to meet you and maybe one day -we will meet again.... About a couple of months later-I purchased a new vehicle and needed a insurance binder for the closing and contacted my insurance agent --he was available after placing numerous calls and voice messages , As time went on in the day-I was becoming anxious and upset as I needed that insurance binder to complete the purchase of my new car. I contemplated what to do --so I called Lisa and explained my situation -Lisa took matters in her hands and I received an insurance binder within an hour for my new car. Lisa also tried to contact my agent to no avail.. My closing went perfect and I received my new car. At that point--My agent returned my call and said he was very busy and was answering other calls despite my frantic voice messages he received . At that point--I told him I was transferring all my policies to a new agent and said good-bye. If it wasn't for Lisa -I would not be able to close on the car that day. Lisa treated me like a VIP- as we only met once. Since then--Lisa became not only a friend but updates me on a regular basis -with policy changes and meets with us to discuss if our policies need any revisions . I am so thankful for Lisa and her staff at her State Farm office in Dallas Pa. I don't think you can find a better agent than Lisa--I highly recommend Lisa Zavala-Rizzo at State Farm."
"Thank You so much for your kind words. As I read your review, my eyes are tearing up as I am so grateful that you took the time to do this for me and my office. My team and I try our best every single day to provide Remarkable Customer Service to our policyholders. Brenda, Michelle and I are here to help our community and educate them on their insurance and needs. We want to design an insurance plan to fit their budget and protect their assets. It is fabulous when we hear from our policyholders that they appreciate our efforts. Our clients are not just our customers; they are family. Like a good neighbor, State Farm is there!"
Michele McDermott
June 24, 2024
"I have been working with Michelle at the Agency. She assisted me I finding a great auto/home bundle plan that meets our needs with coverage and cost! It has been a pleasure working with an agency that is available to customers!"
"Michele, I am thrilled you were happy working with Michelle and the great customer service you received while securing your auto and homeowners with State Farm. We are proud to serve our community with all of their insurance needs. We are here for all of your insurance questions and concerns via phone, email, text or stop by to visit us in person. Have a fabulous summer and stay safe!"
Andrew Enger
May 14, 2024
"In my two years with them I haven’t had any complaints about service. They have always been quick to respond with my inquiries and checked on / asked about discounts each time I spoke to them."
"Andrew, Thank you for taking the time and giving us a 5 star review. I am thrilled you are happy with our customer service. We take pride in giving our policyholders Remarkable service every day. We are your local insurance professionals who are here to help our community with any of their insurance questions and concerns. Your feedback means the world to us! "
Chris Z
May 13, 2024
"Brenda is wonderful!! Great service. I ran into an issue with my 2024 BMW and they were excellent in the service provided, made it simple and easy. Couldn’t ask for a better agent!"
"Chris, Thank you for your 5 star review. I am so happy Brenda was able to assist you in your time of need. Providing Remarkable Customer Service is our daily motto and we are here to help all our policyholders now and in the future. We sincerely appreciate you taking the time out of your busy day to do this for us. Call, text, email or stop in with any of your insurance questions and concerns. Thank You for putting your trust in State Farm and my office. "
Michele Gavin
May 10, 2024
"Katie G . Was Great and very knowledgeable. Brenda was so helpful also all around amazing staff. Thank you so much!!"
"Thank You for taking the time to do a review for our office. Katie told me she listened to your needs and built an insurance plan to fit your budget. My team and I are committed to be helpful and informative in explaining all your coverages so you can make an educated decision on your auto policy. We are committed to providing everyone prompt, professional service now and in the future. We are proud to serve all of our customers and want to earn your trust so you can refer your friends, neighbors and relatives to us. Like a Good Neighbor, State Farm is there! "
Rachel Cohen
May 5, 2024
"Michelle Adams helped us get the best pricing and plan all so quick and easy!! It was a seamless process. The team was all so quick, helpful and great! I highly recommend using them!!!"
"Rachel, Thank You so much for taking the time to do a review for Michelle and our office. We sincerely appreciate you taking the time and giving us 5 stars. I am very happy Michelle was able to assist you in your insurance needs. Our daily goal is to educate our neighbors on what State Farm has to offer and to give them Remarkable customer service. Call, text, email us or stop in with any questions or concerns you have in the future. "
Jason Hoak
April 4, 2024
"Michelle was very helpful explaining to me the options I had for my home/auto coverage. Will be recommending my friends and family to call the office to see if they can save as much money as I did! Thanks, Highly recommend"
"Jason, Thank You so much for taking the time out of your busy day to give us a 5 star review. I am thrilled Michelle was able to help you and answer all of your insurance questions. I am looking forward to meeting you in person. We would be honored for you to recommend our office to all your family and friends. We are in your local community to assist our neighbors with any of their insurance needs. Call, walk in, text or email us as we care about our policyholders. Providing Remarkable Customer Service is what we do on a daily basis. Have a fabulous weekend!"
ErzaScarlet100
March 10, 2024
"“Very friendly staff and excellent service. I’ve known Lisa Zavada for a long time and she is the best person to go to.”"
"Thank You for your review Erza! We're thrilled to hear that you've experienced such friendly service from my team. We pride ourselves on building long lasting relationships with our customers and the feedback like yours warms our hearts. Thank You for your continued support and confidence you place with State Farm and my team and I. We look forward to serving you for many more years to come. "
Dan A
March 5, 2024
"Love the girls there. Especially Brenda. Always so helpful and pleasant."
"Dan , Thank You for the five stars! We are delighted to see your rating and appreciate you taking the time to support us. If you have any suggestions for how we can make your experience even better, we'd love to hear from you. Thanks again for choosing us and so happy you were pleased with the service you got from Brenda. She is a dedicated and loyal team member and her daily goal is to give our policyholders a Remarkable Customer Experience with our office. Stay well and Happy Tuesday!"
Christine Stout
February 24, 2024
"Had a great experience with this office. Brenda provided great assistance to my brother who is visiting out of state and needed to obtain his renewal auto insurance card. She was very attentive and responsive to his needs. Thank you!"
"Christine, I am sorry for the delayed reply as I was out sick. I am thrilled that you and your brother had a Remarkable Customer Service experience with Brenda. Glad to hear Brenda's expertise and dedication were instrumental in providing you with top notch assistance. My team and I are always here to help our customers with any questions and concerns. Have a great weekend!"
Brittany Adams
February 20, 2024
"I could not say nicer things about this business! Michelle, Lisa, and Brenda are amazing and it shows that they really care about their clients! I am so glad to have switched to them from Jen West."
"Brittany, Thank You very much for leaving us such a wonderful 5 star review! Your kind words have truly made our day. We are thrilled to hear that you've enjoyed working with me and my team. Michelle, Brenda and I are genuinely grateful for the confidence you have placed is us as your go to insurance team! Rest assured that we are always available to help you with any questions or concerns you may have, Hope you have a fabulous day! "
Ann Marie Yurish
February 14, 2024
"Excellent team, a must for your insurance needs! Received same coverage at a lesser expense, A+++ agent!!"
"Ann Marie, Thank You for sharing about your positive interaction with Michelle! Glad to hear Michelle's expertise and dedication were instrumental in providing you with top notch assistance. We are so grateful for your recommendation and support of my team. Rest assured that we are always available to help with and questions and concerns you may have. Happy Valentine's Day!"
Jamie Roberts
February 9, 2024
"I worked with Michelle Adams at Lisa Zavada-Rizzo's office and am a very satisfied customer. Michelle was very knowledgeable about the policies and took the time with me to answer all of my questions. She was throurough and professional, and steered me to the perfect policies to meet my needs. I would definitely recommend working with her and recommend using this office."
"Jamie, Thank You from the bottom of our hearts for writing such a thoughtful and glowing review. I am thrilled that you love working with Michelle and as always she provided you with exceptional service and worked with your needs and budget. My team and I are dedicated to delivering Remarkable Customer service to all of our policyholders. Your kind feedback is a testament to our daily commitment. It is our pleasure to serve you, and we are excited to continue meeting your insurance needs. Your recommendation means the world to us, and we are grateful for your support. Have a fabulous weekend! "
Al Kornak
February 7, 2024
"I recently had the pleasure of working with Lisa Zavada-Rizzo at the State Farm in Dallas, PA insurance agency, and I must say, it was a truly exceptional experience. From start to finish, Lisa went above and beyond to ensure that all my insurance needs were met with professionalism and care. From the moment I walked into the office, Lisa greeted me with a warm smile and made me feel right at home. She took the time to listen attentively to my concerns and questions, patiently guiding me through the various insurance options available to me. Her knowledge and expertise were evident as she explained each policy in detail, making sure I fully understood the coverage and benefits. I highly recommend her to anyone in need of insurance services. Thank you, Lisa, for your outstanding service and dedication to your clients!"
Mr Mike
December 5, 2023
"Lisa, Brenda, & company are the best at what they do! They respond quickly and do all they can to insure that your experiences are pleasant. If you are going to purchase any sort of insurance through State Farm in the Back Mountain area, be sure to contact Lisa Zavada-Rizzo's office first!"
"Mr. Mike, Thank you for your kind words. Our daily goal is to provide Remarkable Customer Service to all our policyholders. Brenda, Michelle and I and proud to serve the Back Mountain community and all our customers in PA. We are committed to educating consumers on policies, coverage and discounts so you can make informed decisions for yourself and your family. We are a proactive office; We care about you as you are a part of our State Farm family. We are here to listen and help you to get the best value for your money. We are your local insurance professionals in your neighborhood. Your experience with our office means the world to us! Call, text, email or walk in anytime. Thank You for being a long time State Farm policyholder and putting your trust in me and my team!"
Alyssa Lynn
September 26, 2023
"I’ve had a life insurance policy with State Farm for years and finally decided to get a car insurance policy too. Brenda was SO helpful with getting me a quote and signing me up for my new policy. If you’re looking for stress free and personable customer service, I highly recommend Lisa’s office."
"Alyssa, Thank You for taking the time to do a review for our office. I am happy that you were very pleased with Brenda's help in getting your own auto policy in your own name. You and your family have been State Farm customers for many years and we certainly appreciate your friendship and business. We are your local insurance professionals who are here to educate and serve all of our policyholders in PA. Brenda, Katie and I want to earn the right to be your insurance office for life. Call, text, stop in or email us anytime with any questions and concerns. We care about our neighbors and it is our mission to give everyone Remarkable Customer Service. Like a good neighbor, State Farm is there!"
Mary Hoggarth
September 3, 2023
"Very friendly and helpful."
"Thank You for giving me and my office a 5 star review. We are your local insurance professionals who care about you and want you to feel comfortable with your insurance decisions. We promise to provide you with Remarkable Customer Service. Please call, stop in, text or email us with any questions or concerns. We are proud to serve you and all of our Pennsylvania policyholders. Hoping you have an awesome September! "
Scott Peters
August 25, 2023
"Katie was very helpful!"
"Scott, Thanks for your kind words recognizing my team member, Katie. She is a great asset to my office and to assisting our policyholders for any questions or concerns they have regarding their policies, coverages and discounts. Welcome to our State Farm family! Call, text or email us 24x7 as we are here to serve you! Our daily mission is to provide Remarkable Customer Service to all our customers in Pa. We are committed to educating our neighbors and want to earn your insurance business for life. Enjoy the rest of summer as fall is around the corner!"
Diane Henderson
August 25, 2023
"Lisa has been my insurance agent for 20+ years. She has always supported our family and our needs and been very available, kind and comprehensive. I highly recommend her service in the insurance field."
"Diane, Thank You for doing a review for us on your busy Friday. My team and I are always here to help you in any way we can. Brenda, Katie, Tina and I pride ourselves in providing Remarkable Customer service to our customers. That is one way we can separate ourselves from our competition. We want to earn the right to be your insurance agency for life. We care about our policyholders and we treat everyone like family. We are committed to educate you and all our good neighbors about their policies, coverages and discounts. Thanks again for putting your trust in State Farm and my office. Enjoy the rest of the summer as fall is approaching quickly!"
william higgins
August 18, 2023
"Lisa and her team Is awesome people need anything there right there with answer all ur questions"
"Bill, Thank You for your fabulous review and taking the time to do this for us. We love to get feedback from our policyholders on how we can improve our service to you now and in the future. Brenda, Katie, Tina and I are here to help you and all our customers 24x7. We treat everyone like family and we are here to listen and help with any of your insurance questions or concerns. Thank You for putting your trust in us and State Farm. We are your local insurance professionals who are located in your neighborhood. We take great pride in providing all our policyholders with Remarkable Customer service! Have a fantastic weekend and enjoy the rest of summer! "
Pearl Fulton
August 16, 2023
"Lisa was very helpful and easy to communicate with today."
"Pearl, I was happy to be of help this morning with your auto insurance. Thank You for taking the time to do the review for me and my team. We sincerely appreciate getting feedback on our service from our customers. We are proud to serve you and all of our Back Mountain policyholders and our friends and neighbors who live in Pa. We treat everyone like family and we care about you. We want to earn the right to be your State Farm agent for life. Call, stop in, text or email us anytime for any questions or concerns. We are a proactive office who are here to educate you on your policies, coverages and discounts. Providing Remarkable Customer Service is what we do on a daily basis as we want to have happy customers who feel comfortable doing business with our office and State Farm!"