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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa Lynn

September 26, 2023

5  out of  5 rating by Alyssa Lynn
"I’ve had a life insurance policy with State Farm for years and finally decided to get a car insurance policy too. Brenda was SO helpful with getting me a quote and signing me up for my new policy. If you’re looking for stress free and personable customer service, I highly recommend Lisa’s office."
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Mary Hoggarth

September 3, 2023

5  out of  5 rating by Mary Hoggarth
"Very friendly and helpful."
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Scott Peters

August 25, 2023

5  out of  5 rating by Scott Peters
"Katie was very helpful!"
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Diane Henderson

August 25, 2023

5  out of  5 rating by Diane Henderson
"Lisa has been my insurance agent for 20+ years. She has always supported our family and our needs and been very available, kind and comprehensive. I highly recommend her service in the insurance field."
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william higgins

August 18, 2023

5  out of  5 rating by william higgins
"Lisa and her team Is awesome people need anything there right there with answer all ur questions"
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Pearl Fulton

August 16, 2023

5  out of  5 rating by Pearl Fulton
"Lisa was very helpful and easy to communicate with today."
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Paula Monroe

August 10, 2023

5  out of  5 rating by Paula Monroe
"I needed renters insurance for my sons college at penn state. I could not do through my own agent because I am in nys. I called this office and spoke with Brenda. She was so helpful! I was nervous and she reassured me and took care of what I needed to send to the school . I even emailed her with questions and she always responded right back to me. The premium was very affordable as well! Great experience with this office and I highly recommend!"
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August 7, 2023

5  out of  5 rating by Maccoy
"Phenomenal experience working with Katie Gernigan! She was very patient, responsive, helped answer all my questions and made me feel very comfortable with insuring with State Farm. Thank you for the great experience! Highly recommend Katie!!"
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Mike Brown

August 4, 2023

5  out of  5 rating by Mike Brown
"I've been Lisa for 30 years. Brenda and Katie are always helpful in the office. If you need help ask for either one of them. This office will help you with anything you need. They go above and beyond to help you."
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Glenn Davis

July 20, 2023

5  out of  5 rating by Glenn Davis
"Very knowledgeable with friendly service and they help you according to your needs and budget. Highly recommended!"
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Brenda Meehan

July 19, 2023

5  out of  5 rating by Brenda Meehan
"Great prices, easy to communicate with (online, text or calls). Very pleasant and well informed. I highly recommend!!!"
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Shannon Bruner

July 18, 2023

5  out of  5 rating by Shannon Bruner
"Katie Gernigin was extremely professional, knowledgeable and helpful. My husband and I just bought a homeowner’s and auto policy with her and this agency. They have great rates and I’m very happy we switched over to State Farm."
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Michael Griffith

July 14, 2023

5  out of  5 rating by Michael Griffith
"Great insurance agent!! We have been with Lisa for 15 years and she is always ensuring we are taken care of! Great agent, great company and she truly is your good neighbor!"
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Susan Lauff

June 18, 2023

5  out of  5 rating by Susan Lauff
"Very pleased with this agency. Lisa and her team are friendly, kind & professional. They are easy to get a hold of and not in a rush to get off the phone."
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Thomas Nalbone

May 25, 2023

5  out of  5 rating by Thomas Nalbone
"not only is katie hott but she is also kind sweet and funny as she tries to meet all my needs. i highly suggest asking for her when you call asking for assistance!!"
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Todd Piatnik

May 24, 2023

5  out of  5 rating by Todd Piatnik
"Simply Fantastic! Lisa and her Team, particularly Katie, were simply terrific. I requested homeowners insurance with a few other "asks". They followed up when they said that they would, they explained all options along with the costs and risks as well as what was practical! They arrived when they made an appointment and gave me detail every step of the way. The overall policy was better than my previous provider at a more competitive price! I cannot say enough. They were terrific in all aspects of the process! Thank you Lisa, Katie and Team!!!"
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Bush Master

May 22, 2023

1  out of  5 rating by Bush Master
"The worst insurance agency I have ever used. My credit card payment was declined, unbeknownst to me. I only found out about it when the state of PA sent me a notice and cancelled my licence plate. I can't drive my car or renew until I get a signed letter from State Farm, which they are not providing. Lisa Zavada-Rizzo - State Farm Insurance Agent made no attempt to contact me for nearly a month about my payment, and let it default, causing a multitude of legal issues for me. Now when I enquire about the situation, Lisa Zavada-Rizzo - State Farm Insurance Agent lies and blames me for not making payment on the policy, and insists they "attempted" to contact me. Checking my email and phone logs; no emails, and no texts were sent until over FOUR weeks later, no phone calls made to me until 4+ weeks later either, well after my policy was irrecoverable. I would have gladly paid my back bill, but Lisa Zavada-Rizzo let it get cancelled instead of calling me, like my OTHER State Farm agent does. The other agent I used for 8 years also tell me there is 45 day grace period for non-payment. So, rather than take care of the client, Lisa Zavada-Rizzo was happy to cancel my policy and send notice to PennDOT, instead of contacting me. I say they are inept and lazy, and can prove it with my phone and email logs. Image not calling a client until a month after the policy went into cancellation! Their idea of "contact" doesn't include actually speaking to the client, just a "postcard" sent to PA address when I was in Florida for the winter. "Contact" to them means making a call that was unanswered 4 weeks later, or sending a junk email, but not actually CONTACTING the client in a 2-way conversation. lol, imagine in the Real World claiming to "contact" an important client...."hey, I sent you a post card when you were out of town for 4 months!!!" Does that count? Did that fix the problem? No. How does it count as a "contact" if the other party doesn't even know they were contacted??? If you want REALLY BAD service, to get you policy cancelled for no reason, cause legal problems, Lisa Zavada-Rizzo - State Farm Insurance Agent is the place for you."
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LM Shed

May 17, 2023

5  out of  5 rating by LM Shed
"Lisa’s office is very friendly and helpful! I’ve been with her agency for about ten years."
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Andrew Volpetti

May 15, 2023

5  out of  5 rating by Andrew Volpetti
"Truly the best services when you need it the most. Thanks team."
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April Passetti

May 13, 2023

5  out of  5 rating by April Passetti
"Thank you Katie for being so helpful and responsive with combining our auto and home insurance policy and saving us money!"
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Jo Ann Kyttle

May 12, 2023

5  out of  5 rating by Jo Ann Kyttle
"No matter what questions I have they always answer them timely and efficiently. They answer claims with the same efficiency. Friendly, knowledgable staff."
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Devon Obrien

May 3, 2023

5  out of  5 rating by Devon Obrien
"Very friendly and easy to deal with always very helpful"
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Liliana Casey

May 1, 2023

5  out of  5 rating by Liliana Casey
"I contacted Katie at State Farm for a quote on car insurance and homeowners insurance. She was super helpful!! Not only was she able to get me a better quote on car insurance and homeowners but we have better coverage than we did before!!"
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Paintballman 570

April 28, 2023

5  out of  5 rating by Paintballman 570
"Been using this insurance agency for over a decade never have a problem! 10/10 very friendly and helpful staff!"
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Chris Barbaro

April 28, 2023

5  out of  5 rating by Chris Barbaro
"Brenda and Lisa are excellent highly recommend state farm!"